Are you interested in switching to the administrative career field? Whether you’re looking for work as an administrative assistant, a receptionist, or a secretary, you’ll need certain skills to be successful. Fortunately, you may already have some of these skills, no matter what your previous background. Here’s what to highlight on your resume when applying for administrative positions.
Technology
We’ve come a long way from the days when administrative professionals just answered the phone and typed letters. Today, you’ll need to be proficient in everything from data entry to creating reports. Microsoft Office fluency is essential, from Excel to PowerPoint. You may also need to learn proprietary tools such as a customer relationship management (CRM) system or a virtual help desk. Show off your knowledge of computer software and apps to get the job.
Communication
You’ll need to have top-notch communication skills. Admin professionals communicate in person, on the phone, and through written correspondence. In many ways, you will serve as the face of the company, so be sure you project a positive and helpful attitude. Brush up on your writing and editing skills as well. Your emails and written documents will reflect on your employer.
Planning and Organization
Administrative professionals tend to have many demands on their time, and things can change at a moment’s notice. You must adapt on the fly, while keeping yourself and the entire office organized and on schedule. Planning out processes that are easy to follow, arranging executive calendars, and creating user-friendly filing systems are just a few of the tasks you can expect. You will also need strong critical thinking and decision-making skills, as you could be called on to make important judgment calls when your boss is unavailable.
Anticipating Needs
The most successful administrative professionals are able to assess the company’s needs and take proactive steps to help it succeed without stepping on their boss’s toes. If you can read people, sort through priorities, and play a strong supporting role, you are well on your way to becoming an excellent administrator.
Ready for a New Position?
Are you looking for work? Custom Staffing can help! Take a look at our available positions, and then apply today.
