Technology has been a huge part of human resources for the past several years, especially in the area of automating existing processes. As tech continues to improve, though, and digital-native millennials make up the largest part of the workforce, HR technology is developing in exciting new ways. Here’s what to expect in 2021 and beyond.
Artificial Intelligence (AI)
AI-driven algorithms offer HR professionals an unprecedented opportunity to gather data and generate new insights. Relying on AI will help the HR team recruit employees who are a better “fit” with the company and develop personalized pathways to help existing team members perform at their best.
Cloud-based Operations
The COVID-19 pandemic accelerated the trend of remote work, and this is not likely to change anytime soon. With HR professionals as well as team members working from home or other locations, virtual tools are essential. Along with third-party collaboration apps, cloud-based HR software will allow human resources personnel to access real-time employee data and make decisions as needed. It will also give team members more control over their data. Together, these capabilities will improve productivity and employee engagement, no matter where people are physically located.
Building New Competencies
Automation is likely to take over the more repetitive parts of many employees’ job descriptions, freeing them up to focus on the soft skills that machines are unable to master. With personalized learning and development tools, employees will be able to build new competencies at an unprecedented rate.
Employee Wellness
It is becoming increasingly clear that performance and productivity are tied to wellness. Employees who don’t feel their best, physically or mentally, are not at peak performance. From online mental health tools to wearable tech that monitors vital signs, tech is helping HR professionals focus on employee wellness.
Virtual Reality
In a socially distanced world, virtual reality can play a vital role in bringing people together. From job interviews to onboarding to learning and development, virtual reality can help fill in the empty spaces. Even when the pandemic is in the rearview mirror, remotely distributed teams can benefit from this opportunity to get together in a whole new way.
Every business is different, and not all HR technology is right for you. It’s time to start thinking about which tech developments you want to utilize, though, or you risk being left behind your competitors.
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