6 Questions You Should Ask a Candidate’s References

Checking references is one of the most important steps in the hiring process. It allows you to verify the candidate’s previous employment. But a good reference check goes further, giving you insight into how the person operates at work, including their attitude and ways of interacting with others. Here are a few questions you should ask.

Are They Dependable?

No matter what position you are trying to fill, you need someone you can depend on. Find out whether the candidate was generally on time: not only for the start of the day, but also with meeting deadlines. Could they handle last-minute projects? Were they willing to step up to cover a coworker’s absence or other short-term emergency?

Do They Take Direction?

No one does everything perfectly on the first try, and constructive feedback is an important element of any job. So you’ll want to find out if the candidate was willing and able to take direction and incorporate it moving forward.

What Are Their Strengths and Weaknesses?

People are individuals, each with their own unique strengths and weaknesses. You’re not looking for a candidate with no weaknesses, but rather a team member whose skill set complements that of your existing employees. Look for someone whose strengths are not already represented on your team, and whose weaknesses can be offset by current team members.

How Do They Perform on a Team?

Negotiation is an important skill in the workplace. Everyone on a team will not always see eye to eye, and they need to be able to overcome these differences and keep moving forward as a unit. Ask the candidate’s references how they get along with others overall, how willing they are to support their teammates, and whether they are good at conflict resolution.

Can They Work Well Independently?

The best employees are comfortable with working independently. They follow instructions and guidelines without constant reminders, and they are able to make good decisions that support the company’s goals and values. Look for someone with a proven track record of success.

How Do They Handle Work Stress?

Stress is inevitable in the workplace, even if yours is not a high-pressure industry. And everyone handles work stress slightly differently. There isn’t necessarily a right answer to this question, but knowing in advance what to expect can help you support your new employee when stress arises.

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